Policies
Last Updated: November 13, 2025
Refund Policy
Our 30-Day Money-Back Guarantee
I believe in the transformative power of the Women of the Bible Glow Experience. I’ve lived it myself. That’s why I’m offering you a bold promise:
Complete all 31 days of the devotional. Use the Telegram support. Do the reflections honestly.
If at the end you don’t feel:
- More connected to God
- More at peace with your story
- More clear on your worth
Email hello@joannabianco.com within 30 days of purchase for a full refund.
No questions asked. No hoops to jump through. No justification required.
How to Request a Refund
- Email: joanna@joannabianco.com
- Subject line: “Refund Request”
- Include your purchase confirmation or email address used at checkout
- Refunds are processed within 5-7 business days
- You’ll receive confirmation once the refund is issued
What’s Covered
✅ The Women of the Bible Glow Experience (31-Day Devotional)
✅ All bonus materials and tracking tools
✅ Access to Telegram support
Important Notes
- Refunds are available for 30 days from date of purchase
- You may keep the devotional PDF even if you request a refund (yes, really)
- If you purchased through a payment plan (Afterpay, Klarna, Affirm), the refund will be processed through the original payment method
- Processing time may vary based on your bank or payment provider
Why This Guarantee?
Because I know what it’s like to invest in something hoping it will heal you, only to feel let down. I don’t want that for you. This devotional changed my life, and I believe it can change yours too. But if it doesn’t resonate, I want you to feel completely supported—not trapped.
Your healing journey is sacred. So is your trust in me.
Disclaimer
About My Qualifications
I’m Joanna Bianco, a Certified Holistic Health Coach, elementary school teacher, and Proverbs 31 Main Character Coach. I’m passionate about faith, femininity, and helping women heal through the stories of biblical women.
However, I am not:
- A licensed therapist or counselor
- A psychologist or psychiatrist
- A medical doctor
- A licensed religious or spiritual advisor
- A substitute for professional mental health care
What This Means for You
The Women of the Bible Glow Experience, all content on this website, social media posts, emails, and any other materials I provide are for:
✅ Educational purposes
✅ Spiritual encouragement
✅ Personal growth and reflection
✅ Faith-based inspiration
They are NOT intended to:
❌ Diagnose, treat, cure, or prevent any medical or mental health condition
❌ Replace professional therapy, counseling, or medical advice
❌ Provide crisis intervention or emergency support
When to Seek Professional Help
If you’re experiencing any of the following, please reach out to a licensed professional:
- Severe depression or suicidal thoughts
- Trauma that feels overwhelming
- Anxiety that interferes with daily life
- Abuse (past or present)
- Self-harm urges
- Substance abuse concerns
- Any mental health crisis
Crisis Resources:
- National Suicide Prevention Lifeline: 988 (call or text)
- Crisis Text Line: Text HOME to 741741
- RAINN (Sexual Assault Hotline): 1-800-656-4673
- National Domestic Violence Hotline: 1-800-799-7233
You deserve proper care, and there’s no shame in seeking it.
My Commitment to You
While I can’t provide therapy or medical advice, I can:
- Share what worked for me in my healing journey
- Teach you what I’ve learned from biblical women
- Support you spiritually and emotionally through Telegram
- Hold space for your story without judgment
- Point you toward professional help when needed
I take your wellbeing seriously. If during our Telegram support I sense you need professional help beyond what I can offer, I’ll gently encourage you to seek it—because I care about you getting the support you truly need.
About Biblical Interpretation
The devotionals in the Glow Experience reflect my personal understanding and interpretation of biblical women’s stories. I am not a theologian, seminary graduate, or ordained minister.
These interpretations are meant to inspire, encourage, and offer fresh perspectives—not to replace formal theological study or your church community.
If you have questions about biblical accuracy or theology, I encourage you to:
- Consult your pastor or spiritual leader
- Study the scriptures for yourself
- Engage in your faith community
- Pray for your own discernment
Results Disclaimer
While I’ve experienced profound healing through these biblical women’s stories, I cannot guarantee specific results for you. Every healing journey is unique.
What I can promise:
- I’ll show up fully for you during our Telegram support
- The devotional contains my best work, tested in my own life
- You’ll receive everything I promised in the offer
- You’re protected by our 30-day money-back guarantee
What I cannot promise:
- Specific outcomes or timelines for your healing
- That your experience will mirror mine exactly
- That all your pain will disappear in 31 days
- Instant transformation (healing is a journey, not a destination)
Affiliate & Endorsement Disclaimer
From time to time, I may recommend books, resources, or services that have helped me. Some of these may be affiliate links, meaning I earn a small commission if you purchase through my link at no extra cost to you.
I only recommend:
- Products or services I genuinely believe in
- Resources that align with my values
- Tools that have personally helped me or my clients
Any affiliate relationship will be clearly disclosed.
User Responsibility
By using this website and purchasing the Glow Experience, you agree that:
- You’re responsible for your own wellbeing and decisions
- You’ll seek professional help if you need it
- You understand the limitations of what I can offer
- You’ll use the content for personal growth, not as medical/mental health treatment
- You won’t hold me liable for outcomes of your personal choices
Changes to This Disclaimer
I may update this disclaimer as my business evolves. Any changes will be posted here with an updated date. Continued use of the site after changes means you accept the updated terms.
Terms of Service
Welcome
By accessing joannabianco.com or purchasing the Women of the Bible Glow Experience, you agree to these Terms of Service. Please read them carefully.
If you don’t agree, please don’t use the site or purchase products.
Use of Website
You May:
✅ Browse the website for personal use
✅ Purchase products for your own use
✅ Share your genuine experience and reviews
✅ Link to the website with proper attribution
You May Not:
❌ Reproduce, duplicate, or copy content without permission
❌ Share, distribute, or resell the devotional or any materials
❌ Use the site for any illegal purposes
❌ Harass, abuse, or harm other users
❌ Attempt to hack, interfere with, or compromise site security
❌ Scrape, data mine, or use bots on the site
Intellectual Property
All content on this website is protected by copyright and owned by Joanna Bianco unless otherwise stated.
This includes:
- The Women of the Bible Glow Experience devotional
- Website copy and blog posts
- Graphics, images, and branding
- Course materials and bonus content
- Emails and social media content
Copyright Notice: © 2025 Joanna Bianco. All Rights Reserved.
Your License to Use the Devotional
When you purchase the Glow Experience, you receive a personal, non-transferable, non-exclusive license to use the devotional for your own spiritual growth.
This means you CAN:
✅ Download and print the PDF for personal use
✅ Read and complete the devotional at your own pace
✅ Journal and reflect using the prompts
✅ Keep lifetime access to the materials
This means you CANNOT:
❌ Share the PDF with friends, family, or online
❌ Post the devotional content on social media or blogs
❌ Teach from the devotional in groups without permission
❌ Create derivative works based on the content
❌ Resell, distribute, or profit from the materials
Sharing is NOT caring when it comes to digital products. Each person needs to purchase their own copy. This allows me to continue creating resources that serve you.
Telegram Support Terms
The 30-day Telegram support included with the Glow Experience is subject to these guidelines:
What’s Included:
- Personal responses to your questions and reflections
- Prayer support and encouragement
- Guidance through the 31-day journey
- Access Monday-Friday during business hours (responses within 24 hours)
What’s Not Included:
- 24/7 immediate responses
- Crisis intervention or emergency support
- Therapy or counseling services
- Unlimited lifetime support (limited to 30 days from purchase)
Respectful Communication: I’m committed to holding space for you with kindness and grace. I ask that you:
- Communicate respectfully
- Understand response time boundaries
- Seek professional help for crisis situations
- Honor the 30-day support window
Payment & Pricing
Payment Methods: We accept major credit cards, debit cards, and payment plans through Afterpay, Klarna, and Affirm via our payment processor ThriveCart.
Pricing:
- All prices are in USD
- Prices are subject to change without notice
- Current customers are not affected by price changes
- Payment plan options may have different total costs
Payment Plans: If you choose a payment plan (Afterpay, Klarna, Affirm), you agree to their terms and payment schedule. Late or missed payments are handled by the payment provider, not by us.
Failed Payments: If a payment fails, your access may be suspended until payment is resolved.
Refund Policy
See our detailed Refund Policy above. In summary: 30-day money-back guarantee, no questions asked.
Digital Products & Delivery
The Glow Experience is a digital product delivered via email immediately after purchase.
Delivery:
- Instant download link sent to your email
- Check spam/promotions folder if you don’t see it
- Lifetime access to download
- Telegram support link provided in welcome email
Technical Issues: If you don’t receive your download link within 10 minutes, email joanna@joannabianco.com and we’ll resolve it immediately.
No Physical Products: Nothing will be shipped. All products are digital only.
Account & Security
If you create an account on the site:
- You’re responsible for keeping your password secure
- You’re responsible for all activity under your account
- You must provide accurate information
- You may not share your account with others
- We reserve the right to suspend accounts that violate terms
Limitation of Liability
To the fullest extent permitted by law:
I am not liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits, data, or opportunities
- Your use or inability to use the website or products
- Any decisions you make based on the content
- Technical issues, downtime, or access problems
You use the website and products at your own risk.
This is a spiritual and educational resource, not a guaranteed solution. Your results depend on many factors beyond my control.
Indemnification
You agree to defend, indemnify, and hold harmless Joanna Bianco and this website from any claims, damages, or expenses (including legal fees) arising from:
- Your use of the website or products
- Your violation of these terms
- Your violation of any laws or third-party rights
User-Generated Content
If you leave comments, reviews, or testimonials:
- You grant us permission to use, display, and share them
- You confirm the content is truthful and your own words
- You’re responsible for what you post
- We reserve the right to moderate or remove inappropriate content
Third-Party Links & Services
Our website may link to third-party websites or services (payment processors, social media, etc.). We’re not responsible for:
- Their content or privacy practices
- Any damages from using third-party services
- The accuracy of external information
Termination
We reserve the right to:
- Terminate or suspend your access at any time
- Remove content that violates these terms
- Refuse service to anyone for any reason
You can terminate your use of the site at any time by simply stopping use.
Changes to Terms
We may update these Terms of Service as needed. Changes will be posted here with an updated date. Continued use after changes means you accept the new terms.
Governing Law
These terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law principles.
Any disputes will be resolved in the courts of New Jersey.
Severability
If any part of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
Entire Agreement
These Terms of Service, along with the Privacy Policy, Refund Policy, and Disclaimer, constitute the entire agreement between you and Joanna Bianco regarding use of this website.
Contact
Questions about these terms?
Email: hello@joannabianco.com
Website: joannabianco.com
Final Word
I know legal pages aren’t fun to read. But they exist to protect both of us and set clear expectations.
Here’s what I want you to know:
I created the Glow Experience from my own heartbreak and healing. I genuinely believe in its power because I lived it. Every word was written with prayer and intention. Every devotional was tested in my own journey.
But I also know:
- Healing looks different for everyone
- Faith journeys are deeply personal
- You need space to process at your own pace
- Sometimes professional help is necessary
My promise to you: I’ll show up with integrity, honesty, and grace. I’ll honor your story. I’ll hold space without judgment. And I’ll celebrate every step of your glow journey.
Your promise to me: You’ll use these resources responsibly. You’ll seek help when you need it. You’ll respect the boundaries that allow me to serve you well.
Let’s walk this journey together—with transparency, trust, and a whole lot of grace.
With love,
Joanna 💗
Proverbs 31 Main Character Coach
Have questions about any of these policies?
Email: hello@joannabianco.com
I’m here to help clarify anything that feels confusing. No question is too small.